Brunel University

Approach:

Assessed the limitations of the current print and copy environment.

Consulted with several organisations about appropriate solutions.

Visited Imperial College, London to see the proposed HP and DTP solution.

Implemented the HP Managed Print Services, part of HP's Campus Advantage range for Universities.

IT improvements:

A highly reliable and efficient print and copy environment that does not fail during periods of peak demand.

Printing devices can handle a wide variety of document file types.

SafeCom software and the use of a single swipe card provide a better confidential printing capability.

A scan-to-email capability allows students to send information directly to another location.

HP Web Jetadmin software proactively monitors all the Multifunction Printers (MFP) making the equipment easier to manage.

Business benefits:

The university can now satisfy the service level expectations of its customers, the students.

The print and copy environment is less expensive to run and Total Cost of Ownership (TCO) is forecast to fall.

End-users can perform all their requirements at a single machine by using a single swipe card. This is more convenient and saves time.

A more efficient print and copy environment has led to increased print volumes, lower paper wastage and a fall in the amount of paper purchased.

Reference site clinches deal

Backed by its experience of resolving similar problems at other educational establishments, HP proposed a Managed Print Services (MPS) solution. The university does not pay for the hardware but simply pays a fee whenever a device is used.

The HP solution comprises a total of 22 HP LaserJet and HP Colour LaserJet Multifunction Printer (MFP) devices armed with SafeCom software which offers reliable confidential printing through a single swipe card. This is an element of the HP Campus Advantage Controlled Access Printing Solution for Universities and enables both students and administrative staff to gain better control of what is being printed alongside the freedom to print documents from any device they happen to walk up to.

Brunel University has deployed the new devices to nine locations including the library and several departments. All MFPs have printing, copying, faxing and scan-to email capabilities. The latter is especially useful when students need to send material to their home addresses. To reduce paper wastage, the A3 printing capability of the HP Colour LaserJet MFP devices is confined to the engineering department where demand for this size of document is highest.

HP Web Jetadmin, a special print and imaging management tool, proactively monitors the level of toner and, when appropriate, notifies the university's staff when a device requires a new toner or ink cartridge. In the past, refilling empty cartridges with toner was time consuming. Service support and hardware supplies form part of the package.

Reliable, Efficient and Safe Print Environment Boosts Service Levels

Brunel University now has a modern, efficient and highly reliable print and copy environment that offers its students excellent levels of service. It is flexible, simple to use and easy to manage. SafeCom software ensures confidential printing while duplex printing lowers the level of waste paper. Moreover, the HP Managed Print Services solution is forecast to lower the Total Cost of Ownership (TCO) and is amenable to a ‘pooled' print environment. Students can no longer send material to several printers thereby creating unnecessary copies.