Managed Print Frequently Asked Questions

Managed Print Services | Enterprise Solutions | IT Hardware

MPCS | Document Management Solutions | Managed Print Case Studies | Frequently Asked Questions.

Q) If our office of ten people shares one device there will be a big queue at the device?

A) There won't as we judge the volume and type of job everyone prints to ensure you have a device of the right speed and specification.

Q) With SafeCom can I print securely to any device?

A) Yes with SafeCom you can go upto any device, identify yourself with swipe card or pin code and print out your job. It means if your device is out of action, you can simply print securely from the next device along.

A) Try our free paper jam guides simply click on the below links:

HP CM4730 MFP Jam Location Guide  

HP M9050 MFP Jam Location Guide



Q) Does a managed print service mean I will lose the printer on my desk? 

A) A managed print service with DTP is all about Balance. Balanced Deployment means the right device in the right place for the right person or role. We always try to achieve this for our customers corporately and individually.

By using professional best of breed print auditing tools in your environment we can analyse the current state of your printing. Using industry standard guidelines and common sense we can then adjust and consolidate the print and copy fleet to locate new and existing devices in the place they are best suited in terms of output volume and features.

Desk top printers are cheap to buy, but very expensive to run. By reducing these there are significant gains to be made for the organisation in terms of cost and carbon. However, there has to be a balance. If you took out all the printers and just had one huge copier in the middle of the room it would be cheaper from a cost point of view, but very expensive in terms of productivity and morale. So in a balanced deployment you could have a good, fast, full featured, shared A4 mono printer comfortably near to you, and If you do occasionally require A3 or colour booklets, then you may have to walk a little bit further, but never far.

Q) Does a Managed Print Service mean I will loose all of my valuable current estate?  

A) DTP Managed Services Division (as part of a managed service contract) will always look to make use of valuable existing customer equipment, that's why we expect to offer our customers a phased approach and balanced deployment within the new infrastructure design. All usable existing assets will have a full life cycle write off period or end date.

 Q) How can Managed Print Services help me to reduce my Carbon Footprint?

A) Click here to download a White Paper to help address this common question. This paper explores the benefits of a Managed Print Service and how if implemented correctly the way in which it can reduce an Organisations Carbon Footprint